InstruMedics LLC is privately owned & operated and functioning as the exclusive repair service provider to Teleflex Medical, marketing its services as Teleflex Medical Repair, responsible solely for repairs worldwide for the Teleflex Medical brands of surgical instrumentation such as but not limited to Kmedic, Pilling, and WECK.  InstruMedics offers the unique combination of skills to service all brands of surgical instrumentation and equipment under one roof by co-developing a “Custom Service Solution” with our customers.  Service capabilities include all types of hand held stainless steel instrumentation, (general, ortho, neuro, and micro, etc.), endoscopic instrumentation, to rigid and flexible scopes, power equipment, video cameras, phaco hand pieces, fiber optic light cables, air hoses, case carts, surgical instrument containers, harmonic scalpels and more!  Due to our comprehensive experience in the hospital service industry since 1979, our combined knowledge of hospital needs and challenges results in our ability to provide superior maintenance and repair to the majority of instrumentation and equipment at an overall value while demonstrating savings to your institution. 

Innovations such as our “InSite” hospital-based repair lab is only one example that offers our headcount at your disposal to manage and service your surgical instrumentation and equipment 5-6 days every week right inside your facility and has been operational at several institutions for years!  InSite is much more than a concept or promise supported by the fact InstruMedics has approximately ten InSites up and operational today across the country and several others under construction or negotiation.  Van-based repairs also available.

InstruMedics LLC is NOT just another repair company.  Our method of operating is to provide true pro-active maintenance with an emphasis on failure-prevention in addition to ‘break-fix’ service for surgical instrumentation and equipment.  We are a rare “hybrid” company being part OEM (original equipment manufacturer) through our relationship with Teleflex Medical as well as part “3rd party”, such that our private ownership lends itself greatly to flexibility and customizing repair and service solutions for our customers.  We seek input from our customers on an on-going basis to continuously improve our service and value to our client/partners.   Our technicians are measured on quality of repairs and satisfying customer needs, not simply what volume of repairs are completed.

The Evolution of Teleflex Medical Repair-
1979 marked the birth date of Surgical Instrument Repair Services LLC, also known as SIRS.  Located in Milford, Michigan it became the V. Mueller “OnSite” repair service.  The business evolved from one on-location repair van to a fleet of over seventy vans nation wide by 1999!  The constantly changing service industry created additional business opportunities leading to the development of a scope repair service (CaRepairtm), Instrument leasing (Opextm), and the V. Mueller National Repair Center.  In April 1999, the ownership reached an acquisition agreement with Allegiance Healthcare Corporation, then an operating division of Cardinal Health and the SIRS businesses became part of corporate America.

ENTER… InstruMedics LLC.  In January 2003, the founder of the SIRS businesses, Lou Agoston, and the Director of Service Operations, Michael Theros re-entered the surgical equipment service market and launched a new service business.  In March 2003, InstruMedics LLC reached a co-marketing arrangement with Teleflex Medical to operate as their exclusive repair service company providing factory quality repairs worldwide.

Technicians and Training-  All InstruMedics Repair technicians are salaried, company employees who undergo a rigorous and thorough apprenticeship program initially lasting a minimum of twelve weeks under close supervision. Training programs have been written by factory trained master technicians who mentor each apprentice during initial training.  Training includes a combination of video, classroom/textbook, observation and hands-on development in a repeatable, progressive, controlled process. Technical training is on-going, incorporating annual updates based on new technology, techniques, and industry innovations.  All technicians are cross-trained and tested periodically which results in a technician who capably handles all hand-held stainless steel instrumentation.  Weekly telephone dialogue as well as internet/video conferencing, and email communication is maintained to maximize communication and demonstrate support by our National Repair Lab located in Ann Arbor, Michigan.

Our business philosophy… is to combine the core values of the past with the latest technology and the highest quality of repairs supported by a level of customer service and attention to detail never experienced before!  The result provides our customers measurable management solutions and a value proposition to reduce expenditures, prolong instrument and equipment life, and produce an opportunity for better outcomes.  By focusing on Pro-Active maintenance, total refurbishment and “failure prevention” coupled with relying on over fifty years experience in the hospital service industry, in conjunction with Teleflex Medical’s worldwide presence, we will improve current processes utilizing our unique combination of our personnel, technology, repair services and other capabilities.  Our understanding of your business and “work-with” attitude is unsurpassed in the repair service industry.