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 Custom
Service Options
As InstruMedics LLC, it is our responsibility
to drive the best custom repair solution to meet the demands,
needs, and requirements of your facility. In consultation
with key personnel, an InSite- the unique
combination of services, skilled technician(s), equipment and
other resources required to meet the hospital’s needs and requirements
will be the heart of the ‘Custom Repair Solution’.
The
InSite functions as the “Center of Activity” to
meet and exceed the desires of the facility. As demand
evolves and is identified, it is InstruMedic’s responsibility
to continuously evaluate and adjust if necessary to meet
the maintenance and repair need and possibly expand service
offerings as our capabilities expand and our customers’ desire
to consolidate points of contact (reduce vendors) while taking
advantage of services and savings inherent with our broad
combination of services. In general terms, better than
90% of all repairs can be completed within the InSite lab
relative to stainless steel instrumentation.
Consignment
program(s) -
a consigned inventory of surgical instruments, [to immediately
replace common patterns that are tagged beyond repair so
that surgical sets are kept in service and back-up inventories
might be reduced]; other possibilities could include fiber
optic light cable and/or air hose inventory to swap out damaged
cables and hoses for instant replacement. In effect ‘no
charge’ until they are put into service; refurbished
replacements are less expensive than new but equally capable
and OEM spec matched.
Leasing services - possibilities
to lease instrumentation or equipment and pay on a per procedure
basis; or pay per procedure to maintain/repair only, on certain
services (i.e. laparoscopic sets)- Hospital personnel
would process sets and set-up for the OR, InstruMedics would
inspect, maintain, and possibly replace instruments or have
a complete set available to loan while a set is “out” for
service.
Flat Rate Pricing - Since
we capture the costs associated with servicing sets of instruments
within our custom, proprietary software called SIMART,
once we have serviced 80% of active inventory of surgical
sets, InstruMedics would be in a position to possibly offer
flat rate pricing (based on historical facts of actual service
performed) to help plan and budget repair expenditures, flat
line repair expenses, plan for replacement purchases, and
other advantages to capturing those data.
Reduced points of contact - Given
that InstruMedics LLC demonstrates extensive repair capabilities,
the opportunity to reduce points of contact (number of vendors)
exists to simplify the repair and maintenance process. The
greater the number of services and the greater the depth
and breadth of our repairs, InstruMedics can show savings
indirectly and directly especially compared to OEM repair
programs and prices.
Multiple Service Rebate Program - Simply
put, the greater the depth and breadth of maintenance and
repair services a hospital contracts for with InstruMedics
LLC, the greater the rebate. Details and terms to be
discussed in person.
Repair / Exchange - InstruMedics
enjoys world-wide reach of refurbished surgical equipment
such that an option within our Repair / Exchange program
allows us to secure and replace certain surgical instrumentation
or equipment that may no longer be in production through
the OEM, but is available through another source. Typically
the equipment has been refurbished to meet OEM specifications
and can be made available in exchange for the ‘like’ or
identical (but no longer serviceable item) at a fraction
of the OEM’s new model price, while meeting the surgeons’ requirements
or needs as well as budget constraints.
In-service training is made
available on a scheduled basis. Programs such as but
not limited to: Care and Handling of instruments, scopes
and other equipment; Damage recognition and others.
Inspection /
Evaluation Service - As
the initial step when we begin a new rigid or flexible scope
service, Teleflex Medical Repair will complete a thorough
Inventory/ Inspection/Evaluation of all the subject equipment
documenting current condition and recommend a service plan
on a per scope basis while prioritizing needs for service
as part of the program at no additional charge to the hospital
as long as InstruMedics LLC is awarded the work.
InstruMedics LLC is BRAND NEUTRAL such
that we service and maintain all specialties, and all brands
of surgical instrumentation and equipment, potentially reducing
the number of “contacts” required to manage and
maintain your surgical assets. Additionally, surgeons
can have confidence their preferred brand(s) of instrumentation
and equipment are in the best working condition relative
to fit, form, and function as the manufacturer intends.
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Case Study:
Insite Hospital-based Repair Lab
As InstruMedics LLC, it is our responsibility to drive the best custom repair solution to meet the demands, needs, and requirements of your facility. In consultation with key personnel, an InSite- the unique combination of services, skilled technician(s), equipment and other resources required to meet the hospital’s needs and ...
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Our representatives
are ready to assist you.
We provide a full range of instrument
repair services. Need more information? We are ready to answer any
questions you may have.
Simply click contact below or call us at 734.662.2488
and a representative will assist you.
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